Terms of service
Terms of Service
Last Updated: October 7, 2026
OVERVIEW
Welcome to Rooted Lane! The terms “we,” “us,” and “our” refer to Rooted Lane.
Rooted Lane operates this website and online store, including its content, features, products, and services, to provide our customers with a curated shopping experience (the “Services”). Our store is powered by Shopify.
These Terms of Service (“Terms”), together with the policies referenced throughout, explain your rights and responsibilities when shopping with us or using our website.
By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use of our Services.
SECTION 1 – ACCESS AND ACCOUNTS
By using our Services, you represent that you are at least the age of majority in your state or province of residence, or that you have obtained appropriate parental or guardian consent.
When placing an order, you agree to provide accurate, current, and complete information, including your contact, billing, payment, and shipping details.
You are responsible for maintaining the confidentiality of your account credentials and any activity occurring through your account.
SECTION 2 – OUR PRODUCTS
At Rooted Lane, we strive to provide accurate product descriptions, images, and information to help you shop confidently.
Please keep in mind that product colors, textures, and appearances may vary slightly depending on your screen settings, lighting, and manufacturing variations.
We reserve the right to update product descriptions, pricing, availability, and product offerings without prior notice.
Products may be discontinued or limited in quantity at our discretion.
Nothing in this section limits any rights or remedies available under applicable consumer protection laws.
SECTION 3 – ORDERS AND CANCELLATIONS
When you place an order, you are submitting an offer to purchase the selected products.
All orders are subject to acceptance, payment verification, and product availability.
We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, incorrect pricing, or unavailable inventory.
If an order is canceled after payment has been collected, we will issue an appropriate refund to the original payment method.
Please review your order carefully before completing checkout. Because some orders may begin processing shortly after purchase, cancellations or changes cannot always be accommodated.
If you need assistance with an order, contact us at rootedlane@outlook.com as soon as possible.
Returns and refunds are governed by our published Return & Refund Policy, subject to applicable law.
SECTION 4 – PRICING AND PAYMENTS
All prices are displayed in U.S. dollars unless otherwise stated.
Prices, promotions, discounts, and product availability may change without notice.
Applicable taxes, shipping charges, and other fees will be displayed during checkout when required.
By submitting payment information, you represent that you are authorized to use the selected payment method.
We reserve the right to correct pricing errors and contact customers regarding affected orders.
SECTION 5 – SHIPPING AND DELIVERY
Rooted Lane works with third-party fulfillment and shipping partners to deliver our products.
Processing and delivery times may vary depending on the product, fulfillment location, destination, and shipping carrier.
Any delivery estimates provided are estimates rather than guaranteed arrival dates unless expressly stated otherwise.
Some orders containing multiple products may arrive in separate shipments.
We are not responsible for delays outside our reasonable control, including carrier disruptions, severe weather, customs processing, or other unforeseen circumstances. However, we will work with customers to help resolve delivery concerns.
If your order is missing, damaged, or arrives incorrectly, please contact rootedlane@outlook.com so we can review the issue.
Nothing in these Terms limits our obligations or your rights under applicable shipping and consumer protection laws.
Additional information is available in our Shipping Policy.
SECTION 6 – INTELLECTUAL PROPERTY
All original content on the Rooted Lane website, including our branding, logos, website design, written content, graphics, and other materials owned by Rooted Lane, is protected by applicable intellectual property laws.
Some product images, descriptions, trademarks, and other materials may belong to our suppliers, Shopify, or other licensors.
You may browse and use our website for personal, noncommercial purposes.
You may not reproduce, distribute, modify, or commercially exploit protected website content without permission from the appropriate rights holder.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
Our website may include features, applications, or services provided by third parties.
These services may be governed by their own terms and privacy policies.
Rooted Lane does not control all third-party services and is not responsible for their independent operations, except where otherwise required by applicable law.
We encourage customers to review relevant third-party policies before using those services.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites, products, or services.
We do not control the content, security, accuracy, or practices of external websites.
Accessing third-party websites is at your discretion, and we encourage you to review their terms and privacy policies.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Rooted Lane is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make in our store are made directly with Rooted Lane.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Rooted Lane, including any injury, damage, or loss resulting from purchased products and services.
You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Rooted Lane, to the extent permitted by applicable law.
SECTION 10 – PRIVACY
Your privacy matters to us.
Personal information collected through our website is handled in accordance with our published Privacy Policy.
Because our store is powered by Shopify, certain information may also be collected and processed by Shopify and other service providers to support transactions, website functionality, and related services.
Please review our Privacy Policy for additional details about how information is collected, used, shared, and protected.
SECTION 11 – CUSTOMER REVIEWS AND FEEDBACK
We welcome customer reviews, suggestions, and feedback.
By submitting feedback or reviews, you grant Rooted Lane a nonexclusive, worldwide, royalty-free license to use, reproduce, display, and share that content for legitimate business and promotional purposes, subject to applicable law.
You confirm that any content you submit is accurate to the best of your knowledge and does not violate the rights of others.
We reserve the right to remove content that is unlawful, fraudulent, abusive, or otherwise violates these Terms, subject to applicable law.
SECTION 12 – ERRORS AND INACCURACIES
Occasionally, our website may contain typographical errors, inaccurate product information, incorrect pricing, or outdated availability details.
We reserve the right to correct these errors and update website information without prior notice.
If an error affects an order, we may contact you to discuss the available options, including cancellation and an appropriate refund.
SECTION 13 – PROHIBITED USES
You agree not to use our website or Services for unlawful, fraudulent, abusive, or harmful activities.
Prohibited activities include:
- Violating applicable laws or regulations.
- Infringing upon intellectual property rights.
- Submitting false or misleading information.
- Attempting unauthorized access to website systems or customer information.
- Distributing viruses, malware, or harmful code.
- Interfering with website security or functionality.
- Using automated systems to disrupt, overload, or improperly access our Services.
- Harassing, threatening, or abusing other individuals.
We reserve the right to restrict or terminate access when these Terms are violated, subject to applicable law.
SECTION 14 – AGENTS
14.1 This section (“Agent Terms”) applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. “Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how an Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request’s user agent string: “Agent/[agent name]”; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.
SECTION 15 – TERMINATION
We reserve the right to suspend or terminate access to our Services when a user violates these Terms or engages in unlawful or harmful conduct.
Termination does not eliminate obligations or rights that arose before termination, including payment obligations, refund rights, or other legally enforceable responsibilities.
SECTION 16 – DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our website and Services are provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted website availability or that all website content will be free from errors.
Nothing in these Terms excludes or limits warranties, guarantees, or consumer rights that cannot legally be excluded.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Rooted Lane and its affiliates, employees, contractors, and service providers shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our Services.
This limitation does not apply where liability cannot legally be excluded or restricted.
Nothing in these Terms limits your rights under applicable consumer protection laws.
SECTION 18 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Rooted Lane, Shopify, and their respective affiliates, employees, contractors, and service providers against third-party claims arising from your unlawful use of the Services, violation of these Terms, or infringement of another party’s rights.
This provision does not require you to indemnify any party for its own unlawful conduct or wrongdoing where prohibited by law.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
SECTION 20 – ENTIRE AGREEMENT
These Terms, together with our published policies, constitute the agreement governing your use of our website and Services.
Failure to enforce a provision does not constitute a waiver of our right to enforce that provision in the future.
SECTION 21 – ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our prior written consent.
Rooted Lane may assign its rights and obligations as permitted by applicable law.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements through which we provide our Services shall be governed by and construed in accordance with the laws of the State of Texas and applicable federal laws of the United States, without limiting any mandatory consumer protections that may apply.
SECTION 23 – HEADINGS
Section headings are provided for convenience and do not affect the interpretation of these Terms.
SECTION 24 – CHANGES TO TERMS OF SERVICE
We may update these Terms from time to time to reflect changes in our business operations, website features, policies, or legal requirements.
Updates will be posted on this page, and material changes will be communicated when required by applicable law.
The updated Terms will become effective as specified in the applicable notice or posting.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service can be directed to:
Rooted Lane
Email: rootedlane@outlook.com
For assistance with an order, return, refund, or general inquiry, please contact us by email.